Freddy, Panoguide froum Fanotec/Nodalninja are the greatest when it comes to service. Nick and Bill are great guys and really listen to costumers Products are almost flawless and when there is something wrong they prompty help you. I really love you guys! (well in a matter of speaking that is. Regards, - Freddy, Panoguide froum
Tim E., Panoguide forum I'll add my endorsement as well! It is great to see a company that believes in customer service. Thanks. - Tim E., Panoguide forum
fatchai, Panoguide froum yes i totally agree with all the positive feedback about nodal ninja. - fatchai, Panoguide froum
Trausti, Panoguide forum BECAUSE of the very positive comments about NN and having seen the HUMAN approach towards the customers, I have no reason to even consider buying a manual head from anywhere else. When those who buy a product are treated well EVEN when there may be some problems in the transaction or production or shipping dates expire etc, it shows that it's a company worth doing business with. I will be placing an order in the coming days, knowing that the service will be exceptionally good and friendly. Everywhere I have come across comments relating to NN, these have been positive. Both in private discussions and on public forums. There are "some people/businesses" who could absolutely benefit from studying and adapting the customer-care NN so blatantly has on public display. Will I find out when buying NN, that I get more than what I pay for, in contrast to other companies that claim their customers only get what they pay for? Time will tell. But it sure is good to see so many positive and happy customers leaving their comments. - Trausti, Panoguide forum
Gorana J. MD USA thank you again. your customer service is simply the best! - Gorana J. MD USA
Joan P. Spain Translated by google: Hello. I already have the new Nodal Ninja R1 and it seems to me a gem. Lightweight and robust. And I have studied the protocol for taking pictures nadir and zenith in the nodal point. I wonder if they intend to make an accessory for mounting the panoramic head (R1) over the Rotator with Bulit in EZ-Leveler-II (RD3L). Thus Leveler would be incorporated into the system. I have also seen that by combining different accessories can mount Ring Lens for Nikon 10.5mm at Nodal Ninja 3. Thank you very much! - Joan P. Spain
R1 Julian K Austria Dear Bill, The pano of the Museum is 14GB. And it is the largest spherical Pano. There are some much larger cylindrical panos but the second largest spherical pano ( made by the XRes studio) is "only" 2 Gigapixel ( The Museum Pano I created is 5,3 Gigapixel ).....I used NN5... 5dmk2, 100mm Macro and NN5, Regards, - Julian K Austria
NN5 Tim E. USA Rob: Once again, NN sets itself apart with superb customer service... Thanks, - Tim E. USA
Michael B. Canada Hello Rob We are back now from out trip in Canada. Thank you for your courtesy. As we left the Vancouver Island, we picked up the parcel at the hotel on our way to the Rocky Mountains. I really need to congratulate you for that high - quality tool! It makes really fun to work with that head! I didn't expected that he is so solid. Thank you! Best regards, Michael B. Canada
JEFFREY R. Base Photographer Abacus Technology Corp. FE Warren AFB Bill, I realize you guys probably do not receive as many thank you's as you should. So here it is - I just ordered my NN5 with RD16 late Thursday night I believe. It just arrived this morning - wow! I just cant say thanks enough for the super fast shipping. It is still sitting wrapped in my lap at the moment, but I will get it out and begin playing tonight! I am super excited! I've got to get familiar with it before my big trip at the end of this month to Teton National Park and possibly Yellowstone. And on top of the fast shipping, the military discount is very much appreciated too. Thank you. - JEFFREY R. Base Photographer Abacus Technology Corp. FE Warren AFB
NN5 Hugh A. UK Hello Bill,..... I just wanted to say that last week I purchased a Nodal Ninja 3 from Red Door in the UK and I think it is a beutifully engineered piece of equipment. I would send this message to Nick Fan, but his address is not listed. I have been using another make of Panoramic Head, but there is no comparison with the Nodal Ninja. Great product! Best regards, - Hugh A. UK
Greg U. USA Hello Bill, just wanted to say thank you very much; I've recieved my Nodal Ninja!! You guys are a great, I'll recommend anyone here on the island that if they're wanting to get into 360 panoramics I'll put a good word for you guys over there. Thanks again, you guys rock! - Greg U. USA
Stan R. Alabama USA Bill, The Nodal Ninja is working out extremely well (Fantastic)! Turned this average photographer into a pro.Thanks for all your help, - Stan R. Alabama USA
Markus O. USA Hey Rob Nodal Ninja arrived today, and I really like it, afraid my old NN will unemployed soon.Thanks again for the great prize, I promise I will put it to very good use :) I will put it to very good use this summer greetings - Markus O. USA
Suzanne J. Montana USA Mauro:I have to admit this is the BEST customer service web site. I'll work on what you said and let you know. Thanks. - Suzanne J. Montana USA
Jake B, NN Forum Hi Heinz,....Thanks in advance for the info, the world is a better place with people like you around! - Jake B, NN Forum
Randy M. California USA Bill, Received the NN5L with RD16 yesterday as advertised. Set it up on my patio, played with determining nodal point for 24mm end of 24-70mm Nikon zoom and had test shots stitched in short order. Very nice product!I can see the added detent stops of the RD16 are very useful, especially when working with longer focal length lenses. Thanks for the advice and quick response getting everything shipped. - Randy M. California USA
NN5 Paul G. USA I will highly recommend you guys to my photographer friends.. Many businesses would have just shipped it with no questions.. Your company took the time to ask.. This is an exceptional company in my book that I am glad to deal with! - Paul G. USA
Steven F. Nevada USA Nick how cool is the R1 Ulitmante? I use in on my Canon 5D and a 8mm lens. The setup is soooo easy and the workflow is soooo fast! I can get into a location setup, take the shots, and leave all befoe folks say "who was that fast man". Very clever design. 3 shots arounf with a 2.5 tilt up and done. I can very repeatbale results. The equipment is solid and very well built. I'm keeping the Nodal Ninja 5 as back up for when I do moasics. Bill was very helpful and even gave me a cursoity call a couple weeks later to see how things were going - WHAT COMPANY DOES THAT? Excellent prduct, excellent service - happy customer. - Steven F. Nevada USA
R1 Josef T. Germany Dear Mauro, this morning your shipment with the my new NN5 arrived here safely. Let me say the following very clear and loud: You - and the people at Nodal Ninja as well - managed this issue in a superior and absolutely professional style! It is great to meet and do business with people like you!Thank you very much for your great support. With best regards from Germany, PS: No problem, if you want to quote this customer feedback somewhere. - Josef T. Germany
NN5 Mok O. MA USA Thank you, Bill.FYI only, we used to use others, but eventually "standardizing" to your system because of: 1. The bottom footprint is very small 2. Light weight to carry for photographers (important for us) 3. Good price 4. Sturdy (haven't failed yet on the road) Definitely best we’ve found so far, so thanks. - Mok O. MA USA
Jeff H. Phoenix Arizona USA Hi Bill, The R1 is amazing, and its so easy to use, a great replacement to my iPIX rotator!! Take a look, I bet they will look great on your office monitor. - Jeff H. Phoenix Arizona USA
R1 Rob v.d.V Cayman Islands Hello Bill and Rob, Received today after a break on the Cayman Islands my order. Thanks a lot. So far, I unpacked it and installed it quickly. Really, I’m overwhelmed. I love tech stuff and to look at 3 different devices build together, wow. So I’m going to try it out soon and will let you know my experiences. Again thanks a lot. Greetings, - Rob v.d.V Cayman Islands
Michael v. R. Denmark Hi Mauro and Bill. It works beautifully and seems solid -Very nice! Thanks a lot for your support! Kind regards - Michael v. R. Denmark
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