Testimonials

Dear nodalninja, I just want to know that I was deeply impressed with your service. I have been researching this technology for many years and when I got into digital I start searching the net. You answered my questions on my own forums! Very impressed. I am excited to see the head. Thanks! - eBay User

Hi Rob, I wanted to let you know that I have received the order. I also noticed that you have included the quick-release plate for free. Please extend my gratitude to everyone at your company for this generous offering. It was a sincere pleasure doing business with you. - Walter C. USA

I am already a very satisfied customer, having bought quite a lot from you in the past. Great stuff! - Christian T. Germany

Rob, thanks for the quick fix on my order. I appreciate the express ship even though it wasn't necessary.Cheers - Tony R. USA

Hi Bill,I just got this. Already placed the order, received the NN5, and used it a bunch. Thanks a bunch! Great product. - Richard W. - Flickr

I'll be honest in satying I was going to buy the best and probably the most expensive pano head, it was a [deleted]. After reading about thier poor support and realizing they might not be in business much longer I decided to shop around a bit more. Mauro was very quick to answer my questions and actually convinced me to go with one of your smaller heands.

Hey Guys, Things are working well with my new gear and not sorry at all I went you over [deleted]. I saved a few bucks as well. Thanks - Ernie R. USA

Here's my first panorama with my new NN3MKII. I'm very please with my purchase, great rig! - drflash - Nodal Ninja Forum

Hey Mauro, I like all of your help, it has made me more secure in finding the right head for me. I took your advice and bought a NN5L and it does evenything I need it to do. It is simple to setup, good idea with stops, and I know it will last many years becuase of the build quality. I will tell people I know about your items. Very best. - Jesus T. Mexico (Nikon D3)

Nick, your commitment to quality and precision are worth recognition. I have the Nodal Ninja model #5 with one of your new rotatos, the R-D12. I love the fuild movement of rotation and the precision is spot on. This is a beautiful pice of gear. Regards, - Charles G. Ireland

Dear NN - great product (NN5L)- great price - great company - thank you - Bill T. New Zealand

Just a quickie to let you all know of the great service I've had from the Scottish reseller www.360tacticalvr.com. I first contacted them just before Christmas to inquire of NN5 availability to be told that they were out of stock until the New Year BUT that I could have an NN3 loan unit over the holidays. What service. I've now taken delivery of the NN5 and can't wait to get out there with it. - Brendan M.. Edinburgh. Scotland. UK. - Nodal Ninja Forum

I can confirm the great service from red door. I ordered a NN3 with rd12 and since it was out of stock they offered me a NN5 at discounted price, great comunication too with the staff. Regards, Davide - Nodal Ninja Forum

Dear Nodal Ninja, I just thought that I would drop a quick message here to let you know of the great service I received from one of your resellers, Red Door VR. Last year I purchased a Nodal Ninja 5 Lite from them with the idea of upgrading it when the upgrade was released. When you announced your upgrade program here I contacted them asking what I would need to do. They promptly informed me that as soon as they had received the stock from yourselves they would announce their own upgrade program. Just before Christmas I was informed of the process, signed up and at the beginning of January they told me which bits to send where. I dispatched my parcel to them and the next working day, when they received it, they were good enough to drop me an email to let me know that it made it to them safely. After the upgrade they again emailed me giving me a tracking number if needed. It wasn't as it turned up safely the next day. After my experiences with Red Door VR, I would be more than happy to recommend them to others. - Robert B. UK - Nodal Ninja Forum

Bill, 'After reading Panoguide forums and several reviews of your products, your prompt attention and kindness are exactly what I expected from your company. Please accept my sincere thanks. Keep up the great work!' - Tim W. UK

OK, thank you a lot Bill, I just bought the NN5 Complete package that you have with the R16 Rotator. I received a email today saying that it was shipped to me. Thank you one more time, the costumer support and your fast respond is outstanding, I'm impressed. - Ernest F. USA

Hello Bill, Wow,thank you! What can I say? I am running out of words. This is really "the extra mile" - and longer. I do not take it for granted. - Christian T. USA

Rob, Thanks again so much for your incredible personalized service. - Jon A. USA

Bill: The RD 8 Is a very nice piece of work. No slop and no worries about tensioning the knob. Just level and shoot! - Tim E. USA

Hi Nick,I received from Hong-Kong your special 1/4" QR plate for my non threaded [deleted] clamp.....I don't know how many times I could write "Thank you"... "Thank you"... "Thank you"... Very well done....Best regards to you Nick. Also to Bill and Rob. Among others, I've choosed to buy a NodalNinja pano head. Now, I really know why. - Marc C. Paris - France

Thanks Bill. I knew you'd come through for me.I must say that it's very refreshing to find any company that really takes pride in their customer service. It really makes you guys stand out from the crowd. Having been a Technical Sales Rep. for many years in the Dental industry, this is one of my pet peeves. It's a lot easier to lose a customer than it is to gain one. Best, - Dave S. USA

Dear Mr Bill, Thanks for your quick reply.Your company is small as you say, but your product is fantastic and also is robust, and in terms of quality and price it beats every big daddy's out there, so I just love NN. - Satinder R. India

Hi Bill – Thanks for the speedy reply. I had heard you actually give a damn about your customers - I am glad to have experienced this first hand. - Doc B. USA

Hi Bill, Just received my Nodal Ninja. This is one beautiful piece of work! After reading all the glowing comments on the various Pano sites, all I can say is most are understated. - Fred B. USA