Testimonials

I would like to add my thanks to the Ninja team! As a new customer who purchased a NN3 and then decided to return it and upgrade to the NN5L, I have had an excellent customer experience. Mauro and Bill have been very responsive to my questions and my new NN5L is winging its way towards me Thanks - emac50 - Nodal Ninja Forum

Here's my first panorama with my new NN3MKII. I'm very please with my purchase, great rig ! - drflash - Nodal Ninja Forum

I have to say, you do nothing but amaze more and more :) Thank you very much for the super quick reply. I know the settings come with the CD attached to the package but the moment I got my NN5L I was on my way to Singapore and I only had with me the MacAir which does not have CDrom. I followed the link provided below and found what I needed. Did one simple test and it came out superb. I mean, the quality of my image are not as good as other Panoguide forum members but the stitching was flawless on first try. I didn't need to do much adjustments using the PTGui PRO. Normally I had lots of problems fixing problems and really hard time setting up my (deleted) you wouldn't be able to imagine. I have to say, your product and support really is worth every single dollar. Thank you very much :) best regards - Sebastian P. - USA

Hi Bill- I spoke to you on the phone this morning about the 5L. I made the order and now I see that you've already shipped it- thank you so much for that super quick work. I'll have plenty of time to get used to using it. If you ever decide to add a customer gallery feature to your site I would be happy to contribute to it. Anyhow- thanks again for the great service. - Greg R. - USA

Bill, Thanks for the great support of your product!... All the best, - Paul H. - USA

I want to thank you for your quick super service. It was way more than I ever expected but with a great product you guys are full of surprises!.... Thanks again for the great service and such a great product. - John C. - USA

It arrived yesterday! Again, thank you for all your help..... I can't wait to get it out in the field! I'm stoked! - Appreciatively, Gilles D. - USA

Thank you, Bill. That was unexpected and exceptionally nice of you. I am exceedingly happy with the NN5L. It is really a quality piece of gear. Sincerely, - Steve D. - Arkansas USA

Rob, Thanks for the quick response and the upgrade on shipping !!!! Now I know why people say good things about Nodal Ninja ! I'm anxious to get start using my NN3MKII. Thanks again, - Rich D. - USA

Rob, I can't say enough about how spectacular your customer service is. I wish I worked for your company. Thank you so much, I really appreciate your tremendous responsiveness. I look forward to sending you guys some samples of the work I create with my NN. Thank you! - Brad F. - USA

Mauro, The NN5 and EZ-leveler arrived today. Kudos to Bill for calling me on my cell phone Friday to tell me he had both in stock. That sort of customer service really impressed me. I am even MORE impressed by the actual product. Both the NN5 and EZ-leveler are beautifully machined, precision tools. After seeing the NN5 in person I don't know why anyone would buy a cheap plastic imitation or pay MORE for the competitor's version. There is no doubt in my mind I made a very wise purchase! Please compliment Bill on getting me these products so quickly - well in advance of my shoot. Now I just need to figure out the logistics of creating spherical pano's! It has been a true pleasure doing business with you. - Bob Miano - USA

I've had my NN3 since last October, and I am so, so pleased with it. I have done many 360/180 panos with it, plus a number of high-res mosaics, and I really cannot fault it. It's light in weight and compact, and simply does the job! Congratulations to you and Nick on a superb product. Kind regards - Andrew H. - UK

Thank you Bill, I've heard a lot about you and your excellent customer service via online forums and word of mouth. You simply dealt with my problem quickly and without and issues, thank you so much, I can now go back to my daily routine without having to worry about this problem.... Thanks again. Sincerely - Will Chang - USA

Bill I appreciate you telling me what other companies are in the market. I've looked at them all and see for my 5D your 5L will give me exactly what I need. What's with [deleted]? Man don't tell people they even exist, totally negative vibes, it's like they could care less about customers. Slow to answer emails, condescending remarks like they don't care about “me”. The heads behind the heads are as, if not more, important than the heads themselves. I looked at some the forums you suggested, not really a chatty chap myself, but I see others speak as I do about [deleted]. Thank you for addressing my concerns, perfect! I wish you great success - Chuck J. USA (Canon 5D 17 - 40mm)

Thank you guys, I got the NN3 yesterday in my hotel. And I love this tool.....Greeting from LA - Norman S. - Germany

I am very impressed with the quality of your products and great customer service!!.... Thanks for all your help. - Rome H. Maine - USA

The NN5 is a Superior System, beautifully machined, amazingly strong, and amazingly well thought out. The speed it sets up and the portability combine to make this is a real winner. I love the stops because they are easy to adjust and positive without using undue force that might accidentally move something off line on the tripod, or the tripod itself depending on the terrain..... For the first time user the NN5 is a no brainer to put into action. Nevertheless, I am glad you have meticulous instructions for changing the indent rings, washers, and whatever I have yet to encounter as they are quite detailed from a quick read. Again finding the nodal point and setting up has never been any easier because nothing is moving while I change my setting; this made it a snap with a lens I had not used before for a mosaic. My compliments Bill to you and Nodal Ninjas on making a system that is strong and fits in my bag. I am all smiles here! I will definitely want the stop upgrade on the vertical arm when it is available. Thanks for your help and look forward to a long relationship. - Rodney O. - Georgia USA (Nikon D300 w/ 28 - 135mm lens)

I already sent you positive feedback shortly after I received my NN3, but now that I've been using it for several weeks, I really wanted to tell you how much I appreciate (love) it! It's so easy to use that I don't even have to think about it. Is there a better definition of a good tool? It just does what it's supposed to and does it so well! It small and light, yet strong enough and clearly well made. I've been taking more panos than ever when I was using one of your competitors tools. Hey, can you design and build my next car!? Thanks! A very satisfied customer - Sy B. - USA

Just wanted to take the opportunity to say thanks. It took the NN3 less than 4 days to arrive (Japan), tested it last week end and i'm really happy with this purchase. It's worth every penny. Thanks again, and i'm looking forward to the NN5 when i upgrade my DSLR Cheers! - SamSed - Nodal Ninja Forum

I bought my Nodal Ninja about three years ago. I have the first model, which have always been working great up to this day. I now own a 40D and it still does the job ! I am not a pro, but I like to be able to make the best possible panoramic photos, and in order to do that I really needed a device such as the nodal ninja… Inexpensive compared to others, and very easy to use. It is invaluable and I couldn't have made my panoramas without it. The new models are more expensive but as I've read, they offer a great deal of improvements. So that'd be great if I could win one of these top of the art goodies :-D Keep up the good work, Phil. - TheJuice - Nodal Ninja Forum

In praise of nice workmanship . . .My NN3 II was shipped quickly from Rosauro and I couldn't believe the quality when I unpacked it ! (Even my wife was impressed at the 'microscope precision' look of everything) I sat in my car in front of the post office and just stared at the looks of this BEAUTY. The concept and implementation are superb. The black case is very nice and functional too. (I don't usually appreciate when a product comes with a case to make it look 'special') BRAVO !! The EZ-leveler is awesome! I used to mess with my tripod constantly to level it up, now I just make sure the tripod is "level-ish" and then use the ez leveller to adjust quickly. Can't beat it! - Wide-Eyed - Nodal Ninja Forum

I recently purchased the NN5 and it's definitely a beefy unit! I have my Canon 40D with WFT-E3A wifi grip on it. I just got my pneumatic air mast (for pole aerial photography) and did a few trial runs. I sent the mast up with a motorized pan/tilt head, with the NN5 and Canon40D/WFT-E3A on it, that's about 10lbs of gear. At 49 feet (fully extended) it worked great, eventhough I did have guy wires on the mast and it was leaning over a few feet (that means even more force on the joints on the NN5) It worked flawlessly! - spyboy - Nodal Ninja Forum

The combination between NN3 and the appropriate software convinced me that this panoramic head was just for me - especially after I had the opportunity to try the new MKII rotator thanks to your new dealer in Bulgaria. Probably my next purchase will be exactly MKII. I am quite pleased with it and with the last NN3 version on the whole. The new accessory products you have been developing recently also make excellent impression to me. - rico_e1 - Nodal Ninja Forum

I had purchased my NN3 via a UK reseller, and to cut a long story short the horizontal arm got damaged with usage, nothing wrong with the product it just took a heavy whack that bent the arm. I emailed NN3 for advice and very quickly got a replacement arm delivered through the mail. To say that I was impressed would be an understatement. Customer service that is way beyond what I expect and I look forward to making future purchases. (well, apart from actually parting with cash, never did like that bit) - Ped - Nodal Ninja Forum