Testimonials

5/5: "Package arrived earlier than expected." -

5/5: This product is as described and is doing the job I needed it for at about half the price of some of it's competitor. I have have used it with a Canon 5d mkII and 24 - 905mm lens. but will be using a lighter lens most of the time. Thanks"d fast shipping, thank you!

5/5: "Service was fast and accurate. I called to ask about a T - plate adapter which wasn't included in the kit but I may have needed. I intended to pay for the part, yet when I called the seller, he went ahead and sent it out express mail at no charge. He obviously wanted to provide good customer service and he did. The product is great and I have no complaints.

5/5: "Product works well and as expected. Prompt delivery." -

4/5: The only difficulty was getting the merchandise delivered. USPS simply dropped off a slip indicating that item needed to be picked up at the P.O., although I was at home at the time. Perhaps USPS is not he best way to ship merchandise.

Seller Response: We do offer UPS and FedEx and by default we do ask for delivery confirmation so if not home they can only leave a pick up slip. Also the slip they leave many times allows you to sign giving instruction to the carrier to redeliver and leave at your door. We're sorry the experience you encounter, even though out of our control, made you feel our product/service was only worth a rating of 4.

5/5: "fast, great service." -

5/5: "The best customer service I have delt with." -

5/5: "Let me tell you, it does not come any faster. Trust me, these guys are a perfect "90"." -

5/5: "This is a great item, it does what it has to do perfectly well. I had a technical question and the answer came back within hours! Great product, great service." -

Dear Bill, How should I tell the feeling of these thanks to you? Because I am weak in English, I may not convey my feeling well. I really thank for your goodwill of this time. I look forward to that an article arrives very much. You're very kind. - Best regards,Shigeru, Japan

Hi Bill, Thanks for the follow-up. And for the kind gift. Cheers - Brian. K USA

Just like everything I've purchased from Nodal Ninja and Fanotec. This is an amazing tool. It allows me to get some truly unique angles, and being a stable platform I can shoot long into the evening when other elevated options have to pack it in as soon as the exposure times get longer. Thanks Bill and Nick for your attention to detail and uncompromising quality! I'm always visiting the site to see what you've come up with next. (Can't wait to get my hands on that Pole 3 Extension!!) - Bill H. USA

This is an awesome addition. Finally, you can shoot panos in rows with any lens. The click stops are poorly explained in the "documentation" but once figured out, is a snap. Click, click, click. I easily produced a vertical set pano 10 across in 3 rows. Using AutoPan (not PS), I produced a flawless pano with a 70 mm lens thus reducing barrel and lens distortion. Highly recommended. Highly crafted…- Comments by bodywise : awesome (Ultimate M1 - L With RD16 II Rotator Panoramic Head) 5 stars

Hi Rob:We have been so busy but wanted to thank you for meeting with us on Monday morning. Brad and I really appreciate your time and support. The extension arm works great! - Regards, Suzanne

Extensive gear testing last week: Nodal Ninja M2 panorama head. 1st impression: super precise. built like a tank. manual gigapixeling at it's best! - Thomas B. Austria

This product is superior in cost performance. I am very happy :-)) - Keiji Y. Hokkaido, Japan.

Very satisfied with your products. - Harry Hobo USA

While I have not used the Nodal Ninja system yet form the quality of the machine work that I have found in the construction of these units I would expect them to last for years and perform the task required of them with no problems. I am looking forward to my next purchase which will be the Series 2 Pole System. - Vern S. Vancouver, WA

You have a very special relationship with your customers, keep it up. - Anonymous USA

Just ordered for the first time but wanted to thank the Ozzy from Melbourne for the great customer service! Thanks! - Anonymous USA

My NN5 has worked flawlessly since the day I got it. Lots of parts, but it's a quality tool. I wish I had a few more ways to lock in a camera at specific points, something like click stops for the rail. It never fails that I get a measurement set up for a camera / lens / focal length (65.x for this rail, something else for another one) and then still feel like I'm off a little bit. I've recalibrated / lost my numbers more than I care to admit ... perhaps a place on NN5's website for me to store my own combo's so I always have them later. - Anonymous USA

Nonetheless, you produce a beautifully fuctional piece of equipment from which I hope to get years of use. Kudos also to your top-notch customer service dept. & it's dedication to rapid response. Thank you.... - Jeff T USA

I support and train on the Nodal Ninja 3 solution for Leica HDS in the UK and really do have confidence in recommending this equipment to Customers because of the quality and relaibilty of the products, which I feel are supurbly engineered. - Anonymous USA

NN3 was everything I was expected from this kind of product in panophotography market. It proved to be solid, reliable, ease of use and affordable. I would trust any product from Fanotec. - Laurentiu R. USA