Quick release plate bracket screw unexpectedly snapped?

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  1. Quick release plate bracket screw unexpectedly snapped?

    #1

    I have been an ecstatic NN user ever since I started shooting pano's and it has always been a pleasure using the fanotecs line of products.

    I like to use only the best equipment as I believe you get what you pay for. Generally it is money well spent in terms of Quality, ease of use, durability and precision(especially under demanding circumstances)

    I make use of the NN5 with the RD-16 rotator, quick release plate and EZ leveler 2.

    Recently I upgraded my camera to the 5D Mark II. Together with L series glass this is somewhat heavier than my old 30D and 17-55.

    However, today when I was attempting to calibrate my lenses I found that my 24-105 lens could not sufficiently focus on the bolt ( Lower Horizontal Rail ), So I switched over to my 16-35 lens to set the lower rail instead.

    While securing the body to the Quick release plate via the pull knob the actual bolt inside snapped! see picture [img][/img].Coming from an engineering background I know all about over tightening and stress on certain structures of equipment. This was certainly not a case of over tightening but rather a weak point in the design of the Pull knob.

    I have been using this setup since your EZ-leveler 2 came out. So thaté─˘s what? About year old? Is this common with the quick release? I must say I am a little disappointed.... How could I get a new bolt over here In South Africa? Is it a specific kind of bolt that I could buy from a specialist bolt supplier or was this bolt manufactured just for your quick release systems?

    Thanks for reading

    Michael
  2. Re: Quick release plate bracket screw unexpectedly snapped?

    #2
    Users Country Flag
    Join Date: Apr 2008
    Location: Hong Kong
    Posts: 2,437

    Quote Originally Posted by opticalmedia1 View Post
    I have been an ecstatic NN user ever since I started shooting pano's and it has always been a pleasure using the fanotecs line of products.

    I like to use only the best equipment as I believe you get what you pay for. Generally it is money well spent in terms of Quality, ease of use, durability and precision(especially under demanding circumstances)

    I make use of the NN5 with the RD-16 rotator, quick release plate and EZ leveler 2.

    Recently I upgraded my camera to the 5D Mark II. Together with L series glass this is somewhat heavier than my old 30D and 17-55.

    However, today when I was attempting to calibrate my lenses I found that my 24-105 lens could not sufficiently focus on the bolt ( Lower Horizontal Rail ), So I switched over to my 16-35 lens to set the lower rail instead.

    While securing the body to the Quick release plate via the pull knob the actual bolt inside snapped! see picture [img][/img].Coming from an engineering background I know all about over tightening and stress on certain structures of equipment. This was certainly not a case of over tightening but rather a weak point in the design of the Pull knob.

    I have been using this setup since your EZ-leveler 2 came out. So thaté─˘s what? About year old? Is this common with the quick release? I must say I am a little disappointed.... How could I get a new bolt over here In South Africa? Is it a specific kind of bolt that I could buy from a specialist bolt supplier or was this bolt manufactured just for your quick release systems?

    Thanks for reading

    Michael
    I apologize for your problem. This is the first incidence of such a problem. I hope you didn't drop your camera.
    It sounds like I need to use stainless steel instead of brass in the future.
    Send me your address by PM, I will send you another screw instead.

    Nick



    Fanotec
    We listen. We try harder.
  3. Re: Quick release plate bracket screw unexpectedly snapped?

    #3

    Nick thanks for your help, I appreciate it.

    Perhaps you could send 2 stainless steel ones if possible ?

    Thanks a Mil

    Any idea how long it would take to arrive here?


    Edit by Nick. Address noted and removed.
  4. Re: Quick release plate bracket screw unexpectedly snapped?

    #4
    Users Country Flag
    Join Date: Apr 2008
    Location: Hong Kong
    Posts: 2,437

    Quote Originally Posted by opticalmedia1 View Post
    Nick thanks for your help, I appreciate it.

    Perhaps you could send 2 stainless steel ones if possible ?

    Thanks a Mil

    Any idea how long it would take to arrive here?


    Edit by Nick. Address noted and removed.
    I don't have Stainless steel one. I will send you a brass one. Typically, it takes 7-10 days to arrive for air mail. Not sure for this season of time.

    BTW, I will need your full name for the address.



    Nick



    Fanotec
    We listen. We try harder.
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