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  • Quick release plate bracket screw unexpectedly snapped?

    I have been an ecstatic NN user ever since I started shooting pano's and it has always been a pleasure using the fanotecs line of products.

    I like to use only the best equipment as I believe you get what you pay for. Generally it is money well spent in terms of Quality, ease of use, durability and precision(especially under demanding circumstances)

    I make use of the NN5 with the RD-16 rotator, quick release plate and EZ leveler 2.

    Recently I upgraded my camera to the 5D Mark II. Together with L series glass this is somewhat heavier than my old 30D and 17-55.

    However, today when I was attempting to calibrate my lenses I found that my 24-105 lens could not sufficiently focus on the bolt ( Lower Horizontal Rail ), So I switched over to my 16-35 lens to set the lower rail instead.

    While securing the body to the Quick release plate via the pull knob the actual bolt inside snapped! see picture [img][/img].Coming from an engineering background I know all about over tightening and stress on certain structures of equipment. This was certainly not a case of over tightening but rather a weak point in the design of the Pull knob.

    I have been using this setup since your EZ-leveler 2 came out. So thaté─˘s what? About year old? Is this common with the quick release? I must say I am a little disappointed.... How could I get a new bolt over here In South Africa? Is it a specific kind of bolt that I could buy from a specialist bolt supplier or was this bolt manufactured just for your quick release systems?

    Thanks for reading

    Michael

  • #2
    Re: Quick release plate bracket screw unexpectedly snapped?

    Originally posted by opticalmedia1 View Post
    I have been an ecstatic NN user ever since I started shooting pano's and it has always been a pleasure using the fanotecs line of products.

    I like to use only the best equipment as I believe you get what you pay for. Generally it is money well spent in terms of Quality, ease of use, durability and precision(especially under demanding circumstances)

    I make use of the NN5 with the RD-16 rotator, quick release plate and EZ leveler 2.

    Recently I upgraded my camera to the 5D Mark II. Together with L series glass this is somewhat heavier than my old 30D and 17-55.

    However, today when I was attempting to calibrate my lenses I found that my 24-105 lens could not sufficiently focus on the bolt ( Lower Horizontal Rail ), So I switched over to my 16-35 lens to set the lower rail instead.

    While securing the body to the Quick release plate via the pull knob the actual bolt inside snapped! see picture [img][/img].Coming from an engineering background I know all about over tightening and stress on certain structures of equipment. This was certainly not a case of over tightening but rather a weak point in the design of the Pull knob.

    I have been using this setup since your EZ-leveler 2 came out. So thaté─˘s what? About year old? Is this common with the quick release? I must say I am a little disappointed.... How could I get a new bolt over here In South Africa? Is it a specific kind of bolt that I could buy from a specialist bolt supplier or was this bolt manufactured just for your quick release systems?

    Thanks for reading

    Michael
    I apologize for your problem. This is the first incidence of such a problem. I hope you didn't drop your camera.
    It sounds like I need to use stainless steel instead of brass in the future.
    Send me your address by PM, I will send you another screw instead.

    Nick
    Fanotec
    We listen. We try harder.

    Comment


    • #3
      Re: Quick release plate bracket screw unexpectedly snapped?

      Nick thanks for your help, I appreciate it.

      Perhaps you could send 2 stainless steel ones if possible ?

      Thanks a Mil

      Any idea how long it would take to arrive here?


      Edit by Nick. Address noted and removed.

      Comment


      • #4
        Re: Quick release plate bracket screw unexpectedly snapped?

        Originally posted by opticalmedia1 View Post
        Nick thanks for your help, I appreciate it.

        Perhaps you could send 2 stainless steel ones if possible ?

        Thanks a Mil

        Any idea how long it would take to arrive here?


        Edit by Nick. Address noted and removed.
        I don't have Stainless steel one. I will send you a brass one. Typically, it takes 7-10 days to arrive for air mail. Not sure for this season of time.

        BTW, I will need your full name for the address.



        Nick
        Fanotec
        We listen. We try harder.

        Comment

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